Frequently Asked Questions

We are located in Tamborine, Queensland (not on Tamborine Mountain.) We are conveniently located between Brisbane and the Gold Coast approximately 50 minutes from each depending on where you are coming from. Our exact location will be provided on your booking confirmation.

Additional Spectators $5

Includes a tour of the tank fleet, photo opportunities with the tanks and a climb through our awesome 52-tonne tank (not available anywhere else in Australia!) Cash only on the day!

There are no stairs in our museum. We provide an electric-powered wheelchair on request (free).  

Elevated work platforms can be provided for elderly or disabled persons to access vehicles easier with prior arrangement.

Disabled parking at the entrance door.

Vision impaired welcome with a guide.

Friendly small dogs welcome onsite providing- they are on a lead at all times, droppings are removed and they do not get upset by loud machines and NEVER bite curious kids.

Food can be catered for your event at an extra cost. Commercial BBQ, tables, and seating available (please ask first).

Drinks, chips and chocolates available for sale onsite as well as souvenirs and gifts.

No alcohol onsite except for corporate events etc after all rides are finished.

No smoking on site

Camping areas can be provided with prior arrangements. Small fees will be charged.

Toilets on site but no shower facilities.

We will contact you as soon as possible before your ride if we know it is too wet to ride. Usually, this is the night before your ride. Please make sure your contact number is correct for this reason. If you are concerned as you are traveling long distances to get to us please call.

We offer a full refund or credit (at your choice) if we have to cancel due to weather or mechanical breakdowns

We reserve the right to upgrade free of charge to a vehicle suitable for operating conditions or downgrade if required with the difference refunded back to you.

Parking is located directly in front of our facility with a 30-70metre walk pending how busy we are. If you require assistance we have a courtesy golf buggy available especially on event days where you may need to walk long distances. See above disabled parking information too.

Sadly, no public transport is available.

 It’s cheaper to hire a car than to get a taxi from either Brisbane or Gold Coast airports.

Locally the Bearded Dragon Hotel is the closest accommodation and food. Approximately 6 minutes away. Tamborine Mountain has lots of great choices as well. Approximately 24 minutes away. Thunderbird Park on the mountain road is close as well. ( 15 minutes )

No refunds or date changes are available on our $70 rides. (unless we have time to resell your ticket; signature tank). We rely on numbers to make the ride happen and if you miss the ride sadly we still have to run for the others… the fuel gets burned!!!

We are really sorry but there are no exceptions however we are really happy for you to give the ride to a friend or family member.

With advance notice (3 Days minimum) we are happy to reschedule all rides except the signature tank ride. 

Vouchers are valid for 12 months and cannot be exchanged for cash. Vouchers can be upgraded with the difference paid on the day.